Systems Engineer
REMOTE - Successful candidate MUST reside in a state in which Point Broadband operates (AL, GA, FL, MI, OH, TN, TX or VA only).  #LI-remote

Summary:

Point Broadband is currently seeking a Systems Administrator to join Production Engineering as part of the IT Infrastructure team that is focused on PBB internal user applications, Microsoft suite of applications and internal infrastructure network, switching and routing.

Duties and Responsibilities:

Essential Duties and Responsibilities include the following but are not limited to:

• Responsible for the implementation and management of Microsoft Office365 and all applications that fall under the Office suite
• Install and upgrade software, manage virtual servers, and integrate automation processes
• Support desktop related issues that arise from PBB internal users
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to Engineering staff for planning and implementing new or upgrades of the infrastructure
• Responsible for capacity, storage planning, and database performance
• Provide input into long-range networking requirements and operational guidelines, with a focus on automation and improving the performance and reliability of the network and the overall service.
• Coordinate closely with architects and technology leads from other technology areas, while leveraging subject matter experts from any needed technical or business area.
• Collaborate with members of the business, project teams and technical staff as needed to fulfill the responsibilities described above.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Associate or Bachelor’s degree in computer science, system analysis or a related study, or equivalent experience
• Exposure to multiple, diverse technologies and processing environments
• Microsoft or Linux based certifications a plus
• Cisco, Ethernet, A+, Wireless and security certifications a plus

Experience/Skills Needed:

• 5+ years scripting and developing software in languages such as Java, Python, Golan, Perl, Ruby or equivalent.
• System administration and certifications in Linux, Microsoft or other network related fields
• Management of applications supporting large groups of users: log ingest systems, network management tools, windows administration [other than desktops] or ticketing systems
• SAN/NAS Storage system experience with TruNAS, HPE, Dell, or equivalent
• Must have a strong background in the implementation and administration of Okta and Crowdstrike; Knowledge of security, data protection and disaster recovery methods and protocols
• Network cabling with cat5/6 and fiber optics is a must
• Working knowledge of virtualization, VMWare or equivalent
• Strong knowledge of systems and networking software, hardware and networking protocols
• Experience with scripting (Java, Python, PHP, Golang, Perl, Ruby) and automation tools
• Proven track record of developing and implementing systems strategies and plans
• Knowledge of security, data protection and disaster recovery methods and protocols
• Motivation that is focused on long-term results
• Applicant to be focused, goal driven, and possess an obsessive attention to detail
• Applicant must be a team player who can motivate as well as provide coaching as needed
• Must be able to work under pressure, along with demonstrating solid time management skills and demonstrate a winning attitude

Working Conditions/Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk and hear
• Required to use hands to type, handle objects and paperwork
• Required to reach and hold on to items at chest level or reach above the shoulder
• Required to use close vision and be able to focus
• Travel to other offices may be required on an occasional basis

Benefits:

• Medical (3 plans to choose from), Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Uniform/Boot allowance *Applicable by Position*
• Cell Phone Allowance *Applicable by Position*
• Career Progression Opportunities
• Discounted Broadband Services *Where Applicable*