Access Engineer
REMOTE - Successful candidate MUST reside in a state in which Point Broadband operates (AL, GA, FL, MI, OH, TN, TX or VA only).  #LI-remote

Summary:

Point Broadband is looking to hire an Access Engineer.  The position will help design, build and deploy Point Broadband’s access networks, cabinet infrastructure and support headend and POP distribution network elements and connectivity. Maintaining a focus on ensuring high reliability, this engineer will design, test, and deploy new platforms and solutions, mentor the network operations staff while also acting as an escalation point for the PBB network Production Engineering team.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

• Responsible for participating in design, implementing, and supporting Point Broadband’s access, distribution, and core networks.
• Responsible for working with internal groups and external partners in the design, acceptance testing, and production implementation for all infrastructure.
• Lead and coordinate with vendors, customers and outside organizations when supporting access and distribution layer repair or implementation efforts.
• Prepare written reports and other technical documentation to communicate ideas, concepts, and details necessary to accomplish specific goals.
• Analyze chronic network imperfections for root cause source and recommend any appropriate corrective actions. Implement fix/correction as directed.
• Contribute to the definition of operational and support requirements for new network related technologies and products
• Create and provide detailed documentation for process flows, job aids and application guidelines for all applications and elements under the management purview of production engineering
• Provide routing escalation support for all metro and backbone network elements
• Punctual, regular, and consistent attendance.
• Perform other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• Bachelor of Science or Applied Science in Computer Science, Electrical Engineering, Telecommunications Engineering, or five years military and/or communications Engineering experience
• JNCIA/JNCIS/JNCIP and/or CCNP/CCIP/CCDP required and or equivalent work experience; certs are not a must though validate knowledge.
• Must have proven experience in support and implementation turn-up of multi-gigabit access / last mile networks.
• Proven experience with layer 2 or MPLS and commercial networks and the various components included.
• Proven network support and implementation experience with OSPF, IS-IS, BGP and switching expertise.
• Strong layer 1 – 4 supporting experience - excellent understanding of Internet and datacenter topologies
• Experience evaluating, configuring, and troubleshooting a variety of network equipment specifically but not limited to: Adtran, Ericsson, Juniper, Ciena, Calix and Alcatel-Lucent/Nokia - solid understanding of associated vendor hardware architecture and characteristics.
• Excellent oral/written communication and interpersonal skills and a customer-centric attitude
• (5) Five years of service provider network experience

Acquired Skills:

• Strong knowledge with the understanding and configuration of Arista/Mikrotik/Ciena/Juniper/Ericsson/Adtran routers and switches in an ISP environment
• Thorough understanding of the OSI model and relational properties
• Thorough understanding of various L2/L3 protocols and technologies: TCP/IP (v4 & v6) and related protocols, MPLS-based services, LACP, VRRP, STP, etc.
• Strong understanding of Internet Protocols and interior/exterior routing protocols (e.g. ISIS, BGP, OSPF, MPLS, Multicast/Unicast, IPv6)
• Excellent understanding of ACLs, prefix lists, and firewalls
• Knowledge of DNS, DHCP, and IP Management
• Experience in automation using common scripting languages; ability to read and understand a script vs greenfield composing.
• Motivation that is focused on long-term results.
• Applicant to be focused, goal driven, and possess an obsessive attention to detail
• Applicant must be a team player who can motivate as well as provide coaching as needed
• Must be able to work under pressure, along with demonstrating solid time management skills and demonstrate a winning attitude
• Organizational and mentoring skills
• Must portray a strong sense of urgency for all aspects of operational excellence

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to perform computer functions and operate routine office equipment
• Must be able to perform moderate walking throughout the Point Broadband’s facilities
• Must be able to sit or stand for extended periods
• Must be able to physically lift various equipment up to 50 or more pounds
• Must be physically able to work in tight, confined spaces, such as ceilings and behind server racks in close quarters
• Travel to other offices may be required on an occasional basis
• Must be available for emergencies post normal business day working hours, including weekends as well as participate in an operational, on-call rotation.

Benefits:

• Medical (3 plans to choose from), Dental and Vision
• Flexible Spending Accounts
• Company Paid Life and Short Term Disability
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off to volunteer
• Paid Holidays
• Cell Phone Allowance *Applicable by Position*
• Career Progression Opportunities
• Discounted Broadband Services *Where Applicable*