General Manager
Bristol, VA

Point Broadband is an expanding company committed to delivering high-quality broadband services to underserved communities. With a focus on innovation and building strong customer relationships, we are continuously growing and looking for top talent to join our team. We are currently seeking a seasoned and dynamic General Manager to oversee the daily operations of our system(s), ensuring we meet both financial and operational objectives. This leadership role provides a unique opportunity to influence the success and growth of our growing business while working closely with senior leadership to drive key strategic initiatives.

Summary:

This position is responsible for the profit and loss performance of the defined system operations. This position works with the Regional General Manager (RGM), Chief Operating Officer (COO), and functional leaders to ensure a successful integration of system operations and maintains cultural and business objectives thereafter.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to those listed below:

• Management responsibility for the day-to-day operations of the system(s) including financial, technical, franchise relations, vehicles, customer relations and local customer service.
• Provides leadership and direction to local staff, including but not limited to hiring, disciplining, motivating and assessing management performance, and identifying developmental needs and solutions.
• Works in conjunction with the Senior Leadership Team to create the expense and capital operating budget. Responsible for attainment of budget objectives in compliance with company policies including monthly forecasting and variance analysis.
• Works in conjunction with the RGM to establish the strategic development and tactical execution of the business plan including short term and long-term objectives for the system.
• Reviews key performance indicator reports and financial statements to determine performance against objectives and then revise objectives and establishes action plans to meet objectives.
• Works in conjunction with the RGM and COO with planning, developing and execution of financial strategies, staffing strategies and public relations strategies that support business objectives.
• Verifies, monitors, and approves all expense and capital expenditures before submission to RGM.
• Ensures adherence to accounting procedures at local levels (cash controls, accounts payable, inventory, etc.).
• Interacts with public officials, government officials and other legal or industry representatives on behalf of the Company at the system level.
• Implements and represents corporate policies and procedures at the system level.
• Performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s degree (B.S.) from four-year college or university and seven to ten years of related experience, including two years of operations management, or equivalent combination of education and experience.

Computer Skills:

MS Office software, business or general ledger software, Internet, e-mail, and database software as required.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:

• Regularly required to talk, hear, and communicate effectively.
• Required to use hands to type, handle objects and paperwork.
• Required to reach and hold on to items at chest level or reach above the shoulder.
• Required to use close vision, be able to focus, and see colors.
• The employee generally works in an indoor office environment.
• Overtime may be required and attendance at evening or weekend company functions and events and/or public relations functions and events are expected.
• Travel to other locations may be required.

Benefits:

Point Broadband offers a competitive salary, cash bonus, and equity in a fast-growing business.

• Medical (3 plans to choose from), Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Uniform/Boot allowance *Applicable by Position*
• Cell Phone Allowance *Applicable by Position*
• Career Progression Opportunities
• Discounted Broadband Services *Where Applicable*