DevOps Engineer

REMOTE - Successful candidate MUST reside in a state in which Point Broadband operates (AL, GA, FL, MI, OH, TN, TX or VA only).  #LI-remote

Summary:

Point Broadband is currently seeking a DevOps Engineer to join our Production Engineering team. This individual will focus on software development to support network and systems automation and intelligence efforts within the Service Provider environment. The role combines software development with a strong foundation in infrastructure, ensuring the maintenance, configuration, and reliable operation of our physical and virtualized systems. Additionally, the role involves implementing automation, monitoring, and CI/CD processes to improve efficiency and reliability across our infrastructure and development pipelines.

Duties and Responsibilities:

Essential duties and responsibilities include but are not limited to:

• Design, develop, and maintain tools and fullstack applications that support network automation and intelligence efforts.
• Integrate off-the-shelf products and develop custom solutions to meet internal needs.
• Create and maintain automation and API integration software.
• Implement CI/CD pipelines to streamline code deployment and integration.
• Set up and manage monitoring and logging systems to track the performance and health of applications and infrastructure.
• Troubleshoot software errors by running diagnostics, documenting problems and resolutions, prioritizing issues, and assessing their impact.
• Provide documentation and technical specifications to engineering staff for planning and implementing new infrastructure or upgrades.
• Contribute to long-range networking requirements and operational guidelines, focusing on automation and improving network performance and reliability.
• Collaborate closely with architects, technology leads, and subject matter experts from various technical or business areas.
• Work with business members, project teams, and technical staff to fulfill the responsibilities described above.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor’s degree in computer science, system analysis, or a related study, or equivalent experience.
• Exposure to multiple diverse technologies and processing environments.

Experience/Skills Needed:

• 5+ years of experience in fullstack development, scripting, and software development in languages such as Java, Python, Golang, Perl, Ruby, or equivalent.
• Experience with front-end frameworks (e.g., React, Angular, Vue) and back-end technologies (e.g., Node.js, Django, Spring Boot).
• System administration and certifications in Linux, Microsoft, or other network-related fields.
• Experience managing applications supporting large user groups: log ingest systems, network management tools, Windows administration (other than desktops), or ticketing systems.
• Strong knowledge of the OSI model.
• Working knowledge of virtualization (VMWare or equivalent).
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• Proven track record of developing and implementing system strategies and plans.
• Knowledge of security, data protection, and disaster recovery methods and protocols.
• Experience with CI/CD pipelines and related tools (e.g., Jenkins, GitLab CI/CD).
• Experience with infrastructure as code (IaC) tools like Terraform, Ansible, or CloudFormation.
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack, Datadog).
• Motivation focused on long-term results.
• Attention to detail, goal-driven, and focused.
• Ability to work as part of a team, motivate others, and provide coaching as needed.
• Ability to work under pressure, demonstrate solid time management skills, and maintain a winning attitude.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via telephone), and be able to read computer screens, correspondence and reports.
• The employee must occasionally walk, reach with hands and arms, and drive a vehicle. The employee may occasionally lift and/or move up to 30 pounds. May be required to climb stairs, ladders or ramps.
• The job is generally performed in various office settings, and the employee may be subject to related conditions such as dust.
• The ambient noise level is usually quiet, consisting of normal conversations, business machines (copiers, printers, ) and telephones, but occasionally may be above normal for portions of business day.
• The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks.
• Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner.

Benefits:

• Medical (3 plans to choose from), Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Cell Phone Allowance *Applicable by Position*
• Career Progression Opportunities
• Discounted Broadband Services *Where Applicable*

 

Point Broadband is an equal opportunity employer. For further information, please visit:
   EEO is the Law Poster  |  U.S. Equal Employment Opportunity Commission