Sales and Marketing Specialist
Position is remote. Successful candidate must reside in a state where Point Broadband operates. (AL, GA, MD, MI, OH, TN, TX, VA). 
 

Summary:

This position is responsible for increasing the customer base by developing new relationships with prospects and closing sales to achieve new customer acquisition. Requires a highly motivated individual with excellent communication and interpersonal skills. Performance requirements include, but are not limited to, utilizing knowledge of company products and services to increase sales in all markets through lead generation and follow-up, conducting both inbound and outbound sales via telephone. Maintains relationships with current customers while providing customer support for Point Broadband. Maintains up-to-date knowledge of all products, procedures, special customer incentives and/or programs to ensure successful sales results.

Duties and Responsibilities:

• Effectively market the benefits of our company and product offering to prospective customers
• Through both telephone and door-to-door initiatives, sell products and services to new and existing accounts
• Support outbound B2B sales and marketing efforts
• Meet sales objectives that translate into success for all programs to achieve revenue targets as required
• Process new customer orders such as installations, scheduling and additional services
• Effectively communicate via phone and in person to ensure customer requests are completed on first call
• Maintain adequate files and records for increased efficiency
• Assist with set up, execution, and break down of events
• Assist with marketing activities including social media, event marketing and lead generation
• Other duties performed as assigned
• Team player with ability to work in a collaborative environment at all levels, including management, peers, and customers
• Demonstrates attention to detail, identifying and resolving problems quickly with ability to analyze data
• Must be enthusiastic and self-driven
• Knowledge of Internet services and wireless devices
• Ability to manage time effectively and work in a fast-paced, agile environment
• Excellent oral and written communication skills
• Excellent organizational skills
• Understand and adhere to company policies and procedures
• Must maintain consistent attendance, working evenings and Saturdays
• Commitment to Point Broadband Value System, honesty, integrity, and a strong work ethic

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• High School Diploma or GED required. College course work/degree preferred.
• Two years of work experience with previous sales or customer service experience preferred
• Intermediate expertise with Microsoft Office Suite, Google Earth

Physical Demands/Working Conditions:

• Regularly required to talk and hear
• Frequently required to sit, stand, bend at the knees and waist, and walk
• Required to use hands to type, handle objects and paperwork
• Required to reach and hold on to items at chest level or reach above the shoulder
• Required to use close vision and be able to focus
• Travel to other regions may be required

Limitations and Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of responsibilities, duties and skills required for the position.

Benefits:

Point Broadband offers a competitive salary in a stable and fast-growing business.

• Medical, Dental and Vision
• Flexible Spending Accounts *Where Applicable*
• Company Paid Life as well as Voluntary policies
• 401(k)
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Uniform/Boot allowance *Applicable by Position*
• Cell Phone Allowance *Applicable by Position*
• Career Progression Opportunities
• Discounted Broadband Services *Where Applicable*